Frequently Asked Questions about cheap international calling app MoreMins
We are more than happy to answer all your questions.
Send us an email to [email protected] and you will receive a response within the next 24 hours.
You can also contact our support via chat or call us from 9 to 5 pm EET, Monday to Friday.
+442036951612 (United Kingdom),
+35316994337 (Ireland),
+37065003339 (Lithuania),
+48221530979 (Poland),
+380947102407 (Ukraine).
MoreMins is an app for cheap international calls. Subscribers of all operators can use MoreMins app.
Download MoreMins app to your smartphone. Call with MoreMins app straight to landlines & mobiles.
MoreMins uses your mobile operator’s local minutes for internet-free calling. The service is cheapest when you have free minutes to call to another local network (landline and mobile numbers).
Make your first international call for free! Every new client gets a free top-up of 15 pence to try MoreMins app out.
Later on you can top-up your MoreMins account on our website or in-app.
Download MoreMins app for iPhone and for Android (Samsung, HTC, LG, Huawei, Nokia etc.) and try it with a free top-up.
Register and use MoreMins with a local SIM card (local phone number) issued by the country you are in. If you change your SIM card in the future, contact us.
If you don’t have a smartphone, send us an email to [email protected]. MoreMins has another solution for you how to make cheap international calls from your landline or mobile phone.
We have noticed that people still do not know the difference between international calling and international roaming.
Roaming in the EU is abolished completely. But international calling rates remain unregulated and many operators keep them high.
MoreMins provides cheap international calling services.
Call abroad with MoreMins from the country you live in (international call)
Example: you live in the UK and subscribe to UK mobile operator. When you call abroad from the UK via MoreMins, you are making a cheap international call.
Register and use MoreMins with a local SIM card (local phone number) issued by the country you are in. If you change your SIM card in the future, contact us.
MoreMins calling app uses your local minutes for internet-free calling.
In most cases, it is better not to call via MoreMins app without the internet when you travel outside your home network. Or, to put it simply, when you use your phone abroad.
Your mobile operator might apply roaming fees.
If you travel abroad, choose calling via MoreMins app with the internet. You will still be able to call straight to landlines and mobiles but without using your local minutes.
Make cheap international calls with MoreMins to more than 100 countries. Check our calling rates here.
People in 39 countries (including Canada, Germany, Ireland, Italy, France, Lithuania, Netherlands, Norway, United Kingdom, Poland, Portugal, Romania, Spain, Sweden, USA and Ukraine) can download and use MoreMins app.
Download cheap international calling app MoreMins for iPhone.
Download cheap international calling app MoreMins for Android (Samsung, HTC, LG, Huawei etc.).
Keep in mind, that your mobile operator will apply roaming fees if you use MoreMins app while traveling abroad.
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If you don’t have a smartphone, contact us by email [email protected] or phone +44 (0) 20 36951612 (United Kingdom), +35316994337 (Ireland), +370 650 03339 (Lithuania). MoreMins has another solution for you how to make cheap international calls from mobile phones or landlines.
Download MoreMins international calling app for iPhone: https://apps.apple.com/lt/app/moremins/id1046973378 and for Android (Samsung, HTC, LG, Huawei etc.): https://play.google.com/store/apps/details?id=com.moremins.moremins.
Make your first international call for free! Try MoreMins with a free top-up.
Register and use MoreMins with a local SIM card (local phone number) issued by the country you are in. If you change your SIM card in the future, contact us.
If you don’t have a smartphone, contact us by email [email protected] or call us +44 (0) 20 36951612 (United Kingdom), +35316994337 (Ireland), +370 650 03339 (Lithuania). MoreMins has another solution for you how to make cheap international calls from mobile phones or landlines.
MoreMins calls without internet.
MoreMins uses your mobile operator’s local minutes for internet-free calling.
Local phone number, which will be used for a local call, is being displayed in the app before the call.
Important for Android users!
If you choose to call via mobile operator (call without internet), make sure that after a couple steps you select Phone Calls option to make a call (see the picture below). This setting means that a call will be completed via your mobile operator.
MoreMins app works without internet. It simply converts your mobile operator’s local minutes into international ones for a small fee. Or to put it another way, your local minutes (for calls to another networkd inside the country) are used for calling abroad with MoreMins app.
Local phone number, which will be used for a local call, is being displayed in the app before the call.
The service is cheapest when you have free minutes to call to another local network (landline and mobile numbers).
This is why it is important to check the details and tariffs of plans, bundles or packs you have ordered from your mobile network operator (O2, EE, Three, etc.).
Cost of a call abroad with MoreMins = price you pay your mobile network operator for a local call to another local network (usually 0 p/min because you use inclusive minutes) + price you pay MoreMins (from 1 p/min) for an international call.
Also keep in mind, that your mobile operator will apply roaming fees if you use MoreMins app while traveling abroad.
Topping up your MoreMins account is quick and easy. The best way to do so is in the MoreMins app. You can also top-up your account on our website.
We advise you to follow this guide step by step while you top up your account.
After each explanation you will find a picture where the required buttons will be marked with red.
1. In the MoreMins app open the Account section. There you will see your account balance. If you want to top-up your account, press the blue button Top-up My Account.
2. In the top of the screen you will see a place to enter a discount code. After entering the code, press the Apply button. Afterwards, the prices will be shown with a discount.
3. After scrolling down, you will see our cheap calling bundles. With these bundles you will be able to call to a chosen country at the cheapest rates possible. Please note, that the bundles are distributed by the country. Choose a bundle with the flag of a country you wish to call and press Checkout.
If you don’t call to that country that often, or you simply want to call to multiple countries, choose one of the top-up sums.
4. Then choose the most convenient way to complete the payment.
There is also an option to enable automatic bundle renewal. It will renew your monthly bundle automatically after 30 days.
5. After successful payment, you should see the screen illustrated below. You can return to your account by clicking Continue.
6. After a successful top-up, you shall see an active calling bundle or an increased balance in your account.
In case your balance hasn’t changed after a successful payment, please contact us via email: [email protected] or by calling us: +442036951612 (UK), +35316994337 (IRL), +37065003339 (LT).
Always double-check if you are calling abroad with a cheap international calling app MoreMins.
This app has several distinctive features: in the beginning of a call you will hear the message of confirmation that you are calling abroad with MoreMins app: "Calling via MoreMins".
Also the phrase “Call via MoreMins” is displayed on a phone screen during the whole conversation. So you can't make an error.
1. MoreMins app is easy to use. Click MoreMins symbol on your phone screen.
2. When you open the app, choose the name of a person you want to call from "Recents“ or "Contacts“. Or simply dial his or her phone number in the "Keypad".
Just keep in mind, that the phone numbers should start with the country code.
For example, if you are calling to UK, your contact‘s number should start with +44, not with 07 or 02.
+447754310XXX 07754310XXX
3. Click the button “Account“ if you want to login to your MoreMins account. Check your balance, details and top-up your MoreMins account here.
4. If you want to close MoreMins app, just press your phone menu button.
- MoreMins app automatically calls to the local number (local call to landline or mobile number).
- If MoreMins credit balance is sufficient, you will be connected with the person you are calling.
MoreMins is pay as you go service. If you run out of credit during the call, it ends up the moment your balance reaches 0.00. If you don't have money in your MoreMins account before making a call, you simply are not able to make a call.
Except for cheap calls to Lithuania, the person you are calling sees your usual mobile phone number.
If you are making cheap international calls to Lithuania, random mobile number may be displayed to a person you are calling. Send us an email to [email protected] if you need your mobile number to be displayed and we will inform you about premium calling rates.
It is related to the signal strength of your mobile network operator. If the phone signal is poor, the sound might be delayed.
In this case, we advise you to change the room or to go near the window or outside (if you are in the building). The best mobile network coverage should be outside.
Also it is useful to check the status bar symbol which displays your cellular network’s signal strength before making a call. One bar means that the signal is weak, five bars mean that the signal is strong. 
It is not necessary. All clients get low international rates. Check our rates here.
But we have a few bundles with even cheaper minutes.
MoreMins users from the United Kingdom, Ireland, Germany, Norway, USA, Portugal and Spain can buy 2000 minutes for calls to Lithuania. All these bundles are valid for 30 days.
Check your balance, change password, personal data or top-up your MoreMins account on this website ("Log in to your account" in the menu) or via Account in MoreMins app.
It is not a problem! If you do not have a smartphone, send us an email to [email protected]. MoreMins has another solution for you to make cheap international calls from your landline or mobile phone.
After you had registered in MoreMins app, your username and password were sent to you automatically by email "Your MoreMins Username and Password".
If you cannot find this information any more, go to "Login to your account" in the menu and click "Click here if you forgot your username or password?".
Please check:
- Can you make local calls from your SIM card? If you live in the UK, try calling MoreMins landline 02036951612.
- Is your Caller ID turned on (Settings)?
- Do you use the same phone number that you have registered in MoreMins app?
- Maybe you have a dual SIM card phone? The SIM card you have registered with MoreMins should be in the first slot.
- IMPORTANT. Turn your phone off and on again.
Send us an email to [email protected] and we will do the rest.
If you want to use MoreMins app with a SIM card issued by another country, you should delete your MoreMins app. Download MoreMins app again and register in MoreMins with a local SIM card associated and issued by a country you are in.
You should delete and reinstall MoreMins app as many times as you change SIM cards issued by different countries.
If you are using MoreMins service without an app, in a case of a SIM card change, contact MoreMins by [email protected].
Go to your phone’s settings and check if Caller ID is on. If your Caller ID is off, you won’t be able to make a call with MoreMins.
Turning your phone off and on usually helps. We have many apps installed in our smartphones and sometimes they start freezing and crashing.
If you hear an unusual number of remaining minutes, turning your phone off and on again also helps.
This question is for O2 app users.
Some of you were surprised to come across the name “Call via MoreMins” in Messages of O2 app.
We would like to assure you that messages cannot and were not sent via MoreMins.
The matter is that some versions of O2 app permanently change the names of contacts you called via MoreMins app. These contacts are being renamed to “Call via MoreMins”.
It means that if you call John at least once via MoreMins, O2 app will change John’s name to “Call via MoreMins” permanently.
“Call via MoreMins” name instead of John’s name will appear on your past and future lists of Minutes and Messages. It does not even matter if you call via MoreMins or O2.
What else should you know about MoreMins app?
MoreMins uses local minutes for internet-free calling.
Even though MoreMins is an app for cheap international calls, it is not developed to call abroad directly. MoreMins app always calls to local landline or mobile numbers (MoreMins local access numbers).
Look for those local access numbers in your mobile bills if you have any questions or doubts about your calling prices.
MoreMins service is cheapest when you have free minutes to call to another local network (landline and mobile numbers). This is why it is important to check the details and tariffs of plans, bundles or packs you have ordered from your mobile network operator.
Better safe than sorry.
It is a real pain for us to know that our clients sometimes forget a simple action of opening MoreMins app before making an international call.
The result is dismaying: a huge bill from your mobile operator for a relatively short call abroad.
All users know that MoreMins app has two distinctive features that serve as a confirmation you are calling abroad via MoreMins:
1. In the beginning of a call MoreMins credit balance is being checked and afterwards a client is informed in English how many minutes he/she will be able to talk.
2. The phrase “Call via MoreMins” is displayed on a phone screen during the whole conversation. So you can't make an error especially if using hands-free kit.
Try deleting your MoreMins app and download it again. Register with the same phone number and email as you did before.
Important! Only use lower case letters (small letters) while entering your email.
If you are an Android user, take these steps to delete your app.
If you have not received the SMS with an access code, or the code is incorrect, please contact us via email [email protected] Our team will gladly help you to finish the registration.
You can cancel automatic bundle renewal in just 2 clicks in your MoreMins app.
1. In the MoreMins app open Account section. Choose the bundle with renewal icon.
2. In the new window, click Cancel auto-renewal of a calling bundle button.
In case the bundle renewal did not cancel, please contact us via email: [email protected] or via phone: +442036951612 (UK), +35316994337 (IRL), +37065003339 (LT).
MoreMins has a feature: Tap to Call Back.
Tap to Call Back is designed for missed calls. It allows your real phone number to be shown for a call receiver if one misses your call.
Tap to Call Back works when both sides – a caller and a call receiver - use MoreMins app.
So remind your loved ones to download MoreMins app if they want to see your real phone number in their missed calls list.
There are two ways to call abroad with MoreMins app:
1. Without internet.
2. Via internet.
If you choose to call abroad without internet, your mobile operator's local minutes will be used (MoreMins app calls another local network).
If you don't want to use your local minutes, call to landlines and mobiles abroad via internet.
You can choose your preferred way before every call.
You can change the payment card in the payment window where the purchase is made.
- Incoming SMS go to MoreMins app, Messages section.
- Incoming calls go straight to your usual mobile phone number (you register your prime number while downloading MoreMins app).
- Outgoing calls are made via MoreMins app:
- Open MoreMins app.
- Choose the contact or enter a number you want to call.
- Select a phone number you want to make a call from.
- Choose mobile or internet call.
A virtual MoreMins number is valid for 30 days.
Choose subscription if you want your virtual mobile number to be valid for a longer period of time. You will be able to cancel it anytime.
It is also possible to renew this service every month. But be sure to renew it on the 30 rd day the latest if you want to continue using the same number. Click "Renew" button near the virtual phone number.
If not renewed, a virtual number is automatically cancelled after 30 days.
To order a virtual mobile number go to MoreMins app -> Account -> Store.
Check the prices of various countries phone numbers in MoreMins app -> Account or here.
The price includes a virtual mobile number and an unlimited amount of incoming SMS.
Incoming calls and outgoing calls cost additionally.
An incoming call costs as the call to your country via MoreMins. Check the rates to your country here. For example, the rate of incoming calls for the UK residents is 1 p/min, USA residents - 1 c/min, residents of Canada - 1 c/min.
The price for outgoing calls depends on the country you want to call. Please check MoreMins cheap international calling rates.
An additional fee for outgoing and incoming calls is deducted from top-up of your MoreMins account. One top-up is for all virtual numbers.
To top-up your MoreMins account go to MoreMins app -> Account section.
- Work matters
- Ads
- Job search abroad
- Dating sites
- Loyalty cards
- Registration and authorisation in social media, email platforms, websites
- Sharing with people you've just met
- Spam or as a backup/extra phone number, etc.
- Situations when you don't want to share your private number.
- If you live abroad, give it for your dearests back Home.
Download MoreMins app and go to Account -> Store for your extra virtual number.
- Mobile phone number
- Looks as any other number
- No SIM card needed
- No additional smartphone needed
- Active all the time in MoreMins app
- Unlimited number of virtual numbers in one app
- One top-up for all numbers
- Available around the world
- Cancel anytime
- Outgoing mobile or internet calls inside the country and abroad
- Incoming local calls and calls from abroad
- Incoming local SMS and SMS from abroad
- Codes and SMS from social media, email providers, shops, etc.
- Convenient extra local number
- Convenient extra foreign number
Download MoreMins app and go to Account -> Store for your extra virtual number.
Please read more here.
The 15th of June 2017 was a big day for travellers within Europe. Roaming charges have been abolished completely from that day for temporary trips within the European Union.
But be careful not to confuse roaming with international calls to avoid sky-high bills for your mobile calls. International calling rates remain unregulated in the EU and many operators keep them high.
An eSIM is a digital SIM that is already embedded in your smartphone. It is a small chip in your phone. eSIM works like a SIM card, but you don't actually need to put a physical SIM card in your smartphone. You can subscribe to a mobile operator's services fully online.
The list is under constant expansion as more eSIM-compatible devices are released into the market.
Please ensure that your device is eSIM-compatible* and carrier unlocked before proceeding with the purchase.
We are working on expanding this list as much as we can – we’re dedicated to ensuring that anyone anywhere can stay connected!
The list of eSIM compatible devices is as follows:
iOS*
| iPhone | 11 11 Pro 11 Pro Max 12 12 Mini 12 Pro 12 Pro Max 13 13 Mini 13 Pro 13 Pro Max XS XS Max XR SE (2020) |
| iPad | Air (4th generation) Air (3rd Generation) Pro 12.9‑inch (4th generation) Pro 12.9‑inch (3rd generation) Pro 11‑inch (2nd generation) Pro 11‑inch (1st generation) 8th generation 7th generation Mini (5th Generation) |
How to install eSIM on iPhone?
Android
| Samsung | Galaxy Fold Samsung Galaxy Z Fold2 5G Samsung Galaxy Z Fold3 5G Galaxy S21 Ultra 5G Galaxy S21 5G Galaxy S21+ 5G Galaxy S20 Galaxy S20+ Galaxy Z Flip Galaxy Note 20+ Galaxy Note 20 Galaxy Note 20 Ultra |
| Nuu Mobile | X5 |
| Sony | Xperia 10 III Lite |
| Pixel 3 & 3 XL Pixel 3a & 3a XL Pixel 4, 4a & 4 XL Pixel 5* Google Pixel 5a 5G | |
| Gemini | PDA |
| Motorola | Razr 2019 |
| Huawei | P40 P40 Pro |
| Oppo | Oppo Find X3 Pro |
| HAMMER | Explorer PRO |
How to install eSIM on Samsung Galaxy S21 5G / S21+ 5G / S21 Ultra 5G?
Windows 10
| ACER | Swift 3 Swift 7 |
| ASUS | Mini Transformer T103HAF NovaGo TP370QL Vivobook Flip 14 TP401NA |
| Dell | Latitude 9510 Latitude 7410 Latitude 7310 Latitude 9410 Latitude 7210 2-in-1 |
| HP | Elitebook G5 Probook G5 Zbook G5 Spectre Folio 13 |
| LENOVO | Yoga C630 Miix 630 Yoga 520 Yoga 720 convertible laptops |
| SAMSUNG | Galaxy Book 2 |
| SURFACE | Go 2 Pro X Pro 5 LTE Advanced |
*Restrictions to device compatibility may apply depending on the country of origin or carrier as below:
- iPhone series: eSIM on iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 11 series, iPhone XS Max and XR are not offered in China mainland, Hong Kong and Macao. On the other hand, iPhone 12 mini, iPhone SE (2nd generation), and iPhone XS purchase in Hong Kong and Macao feature eSIM.
- Pixel series: Only Pixel 2 devices that come with Google Fi service work with eSIM. Pixel 3 bought in Australia, Taiwan, and Japan are not eSIM compatible. Pixel 3 devices bought with service from any US or Canadian carriers other than Sprint and Google Fi don’t work with eSIM. Pixel 3a that is bought in South East Asia and with Verizon service is not eSIM compatible as well.
- Samsung series: Samsung S20 Series, Samsung Galaxy S21 5G Series and Samsung Galaxy Z Flip 5G that originate from the US, Samsung Note 20 Ultra and Samsung Galaxy Z Fold 2 originated from the USA and Hong Kong are not eSIM compatible.
- Asia Unicom, China Unicom, Macao Unicom, Vietnam Unicom, and Hong Kong Unicom eSIMs compatibility restrictions:
- Google Pixel 4, 4XL, and Samsung S20 series are compatible with all eSIMs. Pixel 5 and Samsung S1 series are not compatible.
- The iOS devices from China mainland are not compatible with eSIMs
- iPhone XS, iPhone SE, and iPhone 12 mini HK&Macau models are compatible with eSIMs
- iOS devices listed under “iOS” that do not come from the countries mentioned in the restrictions feature eSIM
List of supported countries and prices The list of countries you can buy eSIM mobile internet for. However, a more detailed list is available in the MoreMins app, "Account > Store" section. EUROPE All plans are valid for 30 days | |||
| Country, limit | Price, EUR/GBP | Country, limit | Price, EUR/GBP |
| Austria 1 GB | 4.99 | Austria 5 GB | 19.99 |
| Belgium 1 GB | 4.99 | Belgium 5 GB | 19.99 |
| Bulgaria 1 GB | 8.99 | Bulgaria 5 GB | 39.99 |
| Croatia 1 GB | 7.99 | Croatia 5 GB | 34.99 |
| Cyprus 1 GB | 4.99 | Cyprus 5 GB | 19.99 |
| Czech Republic 1 GB | 7.99 | Czech Republic 5 GB | 34.99 |
| Denmark 1 GB | 4.99 | Denmark 5 GB | 19.99 |
| Estonia 1 GB | 4.99 | Estonia 5 GB | 19.99 |
| Finland 1 GB | 4.99 | Finland 5 GB | 19.99 |
| France 1 GB | 7.99 | France 5 GB | 29.99 |
| Germany 1 GB | 4.99 | Germany 5 GB | 19.99 |
| Greece 1 GB | 5.99 | Greece 5 GB | 19.99 |
| Hungary 1 GB | 7.99 | Hungary 5 GB | 34.99 |
| Iceland 1 GB | 5.99 | Iceland 5 GB | 19.99 |
| Ireland 1 GB | 4.99 | Ireland 5 GB | 19.99 |
| Latvia 1 GB | 4.99 | Latvia 5 GB | 19.99 |
| Liechtenstein 1 GB | 7.99 | Liechtenstein 5 GB | 34.99 |
| Lithuania 1 GB | 4.99 | Lithuania 5 GB | 19.99 |
| Luxembourg 1 GB | 4.99 | Luxembourg 5 GB | 19.99 |
| Malta 1 GB | 4.99 | Malta 5 GB | 19.99 |
| Monaco 1 GB | 7.99 | Monaco 5 GB | 34.99 |
| Netherlands 1 GB | 4.99 | Netherlands 5 GB | 19.99 |
| Norway 1 GB | 4.99 | Norway 5 GB | 19.99 |
| Poland 1 GB | 5.99 | Poland 5 GB | 19.99 |
| Portugal 1 GB | 9.99 | Portugal 5 GB | 44.99 |
| Romania 1 GB | 7.99 | Romania 5 GB | 34.99 |
| Slovakia 1 GB | 7.99 | Slovakia 5 GB | 34.99 |
| Slovenia 1 GB | 7.99 | Slovenia 5 GB | 29.99 |
| Spain 1 GB | 7.99 | Spain 5 GB | 34.99 |
| Sweden 1 GB | 7.99 | Sweden 5 GB | 34.99 |
| Turkey 1 GB | 5.99 | Turkey 5 GB | 25.99 |
| UK 1 GB | 3.99 | UK 5 GB | 14.99 |
| Belarus 1 GB | 17.99 | Belarus 5 GB | 79.99 |
| Georgia 1 GB | 17.99 | Georgia 5 GB | 79.99 |
| Russia 1 GB | 17.99 | Russia 5 GB | 79.99 |
| Switzerland 1 GB | 17.99 | Switzerland 5 GB | 79.99 |
| Ukraine 1 GB | 17.99 | Ukraine 5 GB | 79.99 |
| ASIA All plans are valid for 30 days | |||
| Country, limit | Price, EUR/GBP | Country, limit | Price, EUR/GBP |
| China 1 GB | 15.99 | China 5 GB | 75.99 |
| Indonesia 1 GB | 15.99 | Indonesia 5 GB | 75.99 |
| Pakistan 1 GB | 15.99 | Pakistan 5 GB | 75.99 |
| Philippines 1 GB | 15.99 | Philippines 5 GB | 75.99 |
| Thailand 1 GB | 17.99 | Thailand 5 GB | 79.99 |
| Singapore 1 GB | 17.99 | Singapore 5 GB | 79.99 |
- MoreMins cheap eSIM mobile data is a bargain when you're travelling abroad. But you can also use it in the country you live in.
- MoreMins internet for travels is much cheaper than the internet provided by your mobile operator for travelling abroad (roaming internet, roaming mobile data).
- You'll never go over your mobile data limit with our eSIM internet for travels.
- In MoreMins account you'll see how much internet you've already used. When you reach the limit, the internet will switch off.
- You'll always know exactly how much the internet you use during your trip is costing you, because you've paid for it in advance.
- More secure than public Wi-Fi (so you can do internet banking and run important errands with confidence).
- Faster than Wi-Fi available in public places.
- Good quality for online calls (including online calls with the MoreMins app).
- You won't exceed your data limit. It's a pre-paid service so you won't have to pay more for your mobile data than you initially intended.
- Cheaper than your operator's mobile internet (mobile data) when travelling outside the EU (data roaming, internet in roaming).
- Cheaper than mobile internet (mobile data) provided by many operators when travelling within the EU (data roaming, internet in roaming).
- Cheaper than data roaming (mobile internet in roaming) when travelling abroad from the United States and Canada.
Download MoreMins app and go to Account -> Store for cheap eSIM mobile data.
Order eSIM internet in MoreMins app now, activate - within 1 year.
More about MoreMins internet for travels.
Android users are able to receive incoming calls free of charge via internet. Setup free incoming calls to your virtual number by clicking on 'VIRTUAL NUMBER'.
Then go down to the section 'Incoming calls'. Enable (turn on) the button 'INCOMING CALL VIA INTERNET'.
If the internet connection is poor, you can receive incoming calls to your virtual number via mobile network. In this case, turn off 'INCOMING CALL VIA INTERNET'.
An incoming call via mobile network costs as the call to your country via MoreMins app. For example, if you live in the USA, receiving a call costs 1 c/min, in the UK - 1p/min, Canada - 1 c/min. Check other rates near Rates.