Frequently Asked Questions about cheap international calling app MOREmins

     

     

    MOREmins is an app for cheap international calls. Subscribers of all operators can use MOREmins app.

    Download MOREmins app to your smartphone and call via it straight to landlines & mobiles.

    MOREmins uses your mobile operator’s local minutes for internet-free calling. The service is cheapest when you have free minutes to call to another local network (landline and mobile numbers).

    Make your first international call for free! Every new client gets a free top-up of 15 pence to try MOREmins app out.
     

    Later on you can top-up your MOREmins account  on our website or in-app.

    Download MOREmins app for iPhone and for Android (Samsung, HTC, LG, Huawei, Nokia etc.) and try it with a free credit.

    Register and use MOREmins with a local SIM card (local phone number) issued by the country you are in. If you change your SIM card in the future, contact us.

    If you don’t have a smartphone, send us an email to info@moremins.com. MOREmins has another solution for you how to make cheap international calls from your landline or mobile phone.

     

     

     

    We have noticed that people still do not know the difference between international calling and international roaming. 

    Roaming in the EU is abolished completely. But international calling rates remain unregulated and many operators keep them high. 

    MOREmins provides cheap international calling services.

    Call abroad with MOREmins from the country you live in (international call)

     

    Example: you live in the UK and subscribe to UK mobile operator. When you call abroad from the UK via MOREmins, you are making a cheap international call.  

    Register and use MOREmins with a local SIM card (local phone number) issued by the country you are in. If you change your SIM card in the future, contact us.

     

    MOREmins calling app uses your local minutes for internet-free calling. 

    In most cases, it is better not to call via MOREmins when you travel outside your home network or, to put it simply, when you use your phone abroad.

    Your mobile operator will apply roaming fees if you use MOREmins while traveling abroad. 

    Be careful or don't use the app when you are traveling abroad

    Do not know the difference between roaming and an international call? Read our blog post here.

     

    Make cheap international calls with MOREmins to more than 100 countries. Check our calling rates here.

    People who live in Germany, Ireland, Lithuania, Norway, United Kingdom, Portugal, Spain, Sweden and USA can use MOREmins for cheap international calls. 

    Download cheap international calling app MOREmins for iPhone

    Download cheap international calling app MOREmis for Android (Samsung, HTC, LG, Huawei etc.). 

    Keep in mind, that your mobile operator will apply roaming fees if you use MOREmins app while traveling abroad.

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    If you don’t have a smartphone, contact us by email info@moremins.com or phone +44 (0) 20 3695 1612. MOREmins has another solution for you how to make cheap international calls from mobile phones or landlines.

     

    MOREmins app works without internet. It simply converts your mobile operator’s local minutes into international ones for a small fee. Or to put it another way, your local minutes are used for calling abroad with MOREmins app. 

    The service is cheapest when you have free minutes to call to another local network (landline and mobile numbers).

    This is why it is important to check the details and tariffs of plans, bundles or packs you have ordered from your mobile network operator (O2, EE, Three, etc.). 

    Cost of a call abroad with MOREmins = price you pay your mobile network operator for a local call to another local network (usually 0 p/min because you use inclusive minutes) + price you pay MOREmins (from 1.5 p/min) for an international call.



    Also keep in mind, that your mobile operator will apply roaming fees if you use MOREmins app while traveling abroad.

     

    Top-up your MOREmins account via MOREmins app or via this website.


    Topping up your MOREmins account via this website is quick and easy.

    1. Click the link https://www.moremins.com/login or choose "Login to your account" in the menu.

    2. Enter your account details in the Login screen:

    Username

    Password

    You received your MOREmins Username and Password in the email with the subject line “Your MOREmins Username and Password”. If you can’t find your account information, please click “Forgot your username or password?“ and the data will be sent to your email. You can also drop us an email to info@moremins.com

    When you enter your account details, press “Login“. 

    3. When self-service page opens, you will see your balance. If you want to top-up your MOREmins account, press the button "Buy Bundle or Top-up“.

    4. After pressing the button „Buy Bundle or Top-up“,  you will be able to choose your calling bundle or top-up amount. Press "Select“ near your choice. 

    5. Then select one of the payment options and follow the process of your chosen payment service provider.

    6. If you have topped-up your MOREmins account successfully, a confirmation message will pop-up as it is shown below. Help your friends to save on international calls by sharing the link to MOREmins website on facebook or twitter.

    Also press the button „My Account“ to re-check your balance.



    7. Press "Refresh“ button in order to see your new balance.

    If you have any questions, drop us an email to info@moremins.com or call us +44 (0) 20 36951612 (United Kingdom), +35316994337 (Ireland), +370 650 03339 (Lithuania).

     

     

    1. Always double-check if you are calling abroad with a cheap international calling app MOREmins.

    This app has one distinctive feature: in the beginning of a call MOREmins credit balance is being checked and afterwards the client is informed how many minutes he/she will be able to talk. This message is a confirmation you are calling with MOREmins.

    Also the phrase “Call via MOREmins” is displayed on a phone screen during the whole conversation. So you can't make an error.

    MOREmins iPhone app icon 

    2. When you open the app, choose the name of a person you want to call from "Recents“ or "Contacs“. Or simply dial his or hers phone number in the "Keypad".

    Just keep in mind, that the phone numbers of people you are going to call should start with the country code.

    For example, if you are calling to UK, your contact‘s number should start with +44, or 0044 not with 07 or 02.

    00447754310XXX           07754310XXX

     

    MOREmins iPhone app recents 

     

    MOREmins iPhone app call 

    MOREmins iPhone app keypad

     3. Press the button “Top-up“ if you want to login to your MOREmins account. Check your balance and top-up here.

    MOREmins iPhone app top-up

     

    4. If you want to close MOREmins app, just press your phone menu button.

    MOREmins iPhone app

     

    1. MOREmins app automatically calls to the local access number (local call to landline or mobile number).

    2. If MOREmins credit balance is sufficient, you will be connected with the person you are calling.

     

    Except for cheap calls to Lithuania, the person you are calling sees your usual mobile phone number.

    If you are making cheap international calls to Lithuania, random mobile number may be displayed to a person you are calling. Send us an email to info@moremins.com if you need your mobile number to be displayed and we will inform you about premium calling rates.

     

    It is related to the signal strength of your mobile network operator. If the phone signal is poor, the sound might be delayed.

    In this case, we advise you to change the room or to go near the window or outside (if you are in the building). The best mobile network coverage should be outside. 

    Also it is useful to check the status bar symbol which displays your cellular network’s signal strength before making a call. One bar means that the signal is weak, five bars mean that the signal is strong. 

     

    It is not necessary. All clients get low international rates. Check our rates here.

    But we have a few bundles with even cheaper minutes.

    MOREmins users from the United Kingdom, Ireland, Norway, USA, Portugal and Spain can buy 2000 minutes for calls to Lithuania. All these bundles are valid for 30 days. 

     

    It is not a problem! You can call with your old phone too. If you do not have a smartphone, send us an email to info@moremins.com. MOREmins has another solution for you how to make cheap international calls from landline or mobile phone.

     

    If you want to use MOREmins app with a SIM card issued by another country, you should delete your MOREmins app. Download it again and register in it with a local SIM card associated and issued by a country you are in.

    You should delete and reinstall MOREmins app as many times as you change SIM cards issued by different countries.

    If you are using MOREmins service without an app, in a case of a SIM card change, contact MOREmins by info@moremins.com.

     


    Turning your phone off and on usually helps. We have many apps installed in our smartphones and sometimes they start lagging.

    If you hear unusual remaining minutes number, turning your phone off and on also helps.

     

     
    This question is for O2 app users.
     
    Some of you were surprised to come across the name “Call via MOREmins” in Messages of O2 app.
     
    We would like to assure you that messages cannot and were not sent via MOREmins. 
     
    The matter is that some versions of O2 app permanently change the names of contacts you called via MOREmins app. These contacts are being renamed to “Call via MOREmins”.
     
    It means that if you call John at least once via MOREmins, O2 app will change John’s name to “Call via MOREmins” permanently. 
     
    It does not matter if you call via MOREmins or O2, “Call via MOREmins” name instead of John’s name will appear on your past and future lists of Minutes and Messages. 
     

    What else should you know about MOREmins app?

     
    MOREmins uses local minutes for internet-free calling.
     
    Even though MOREmins is an app for cheap international calls, it is not developed to call abroad. MOREmins app always calls to local landline or mobile numbers (MOREmins local access numbers). 
     
    Look for those local access numbers in your mobile bills if you have any questions or doubts about your calling prices.
     
    MOREmins service is cheapest when you have free minutes to call to another local network (landline and mobile numbers). This is why it is important to check the details and tariffs of plans, bundles or packs you have ordered from your mobile network operator.
     

    Better safe than sorry. 

     
    It is a real pain for us to know that our clients sometimes forget a simple action of opening MOREmins app before making an international call.
     
    The result is dismaying: a huge bill from your mobile operator for a relatively short call abroad.
     
    All users know that MOREmins  app has two distinctive features that serve as a confirmation you are calling abroad via MOREmins:
     
    1. In the beginning of a call MOREmins credit balance is being checked and afterwards a client is informed in English how many minutes he/she will be able to talk. 
     
    2. The phrase “Call via MOREmins” is displayed on a phone screen during the whole conversation. So you can't make an error especially if using hands-free kit.
     

     

    Try deleting your MOREmins app and download it again. Register with the same phone number and email as you did before.

    Important! Only use lower case letters (small letters) while entering your email.

    If you are an Android user, take these steps to delete your app.

     

Try MOREmins calling app for Free!